FAQs

What types of jewelry do you offer?

Danny Diamonds specializes in high-quality jewelry, including elegant 18K gold plated stainless steel bangles and exquisite stainless steel jewelry sets. Our collection is designed to elevate any outfit while maintaining durability and affordability.

How can I ensure the longevity of my jewelry?

To maintain the quality of your jewelry, it is recommended to avoid exposure to harsh chemicals, moisture, and extreme temperatures. Regularly clean your pieces with a soft cloth to remove dirt and oils, and store them in a dry place when not in use.

What is your return policy?

We have a 7-day return policy, which allows you to request a return within 7 days of receiving your item. To be eligible for a return, the item must be unworn, unused, and in its original packaging with tags attached.

How long does shipping take?

All orders are typically shipped within 24-48 hours via DHL eCommerce, USPS, or ePacket, depending on your location. The average delivery time is between 3-8 business days, although some packages may arrive sooner.

Do you offer exchanges?

The most efficient way to obtain a different item is to return the original piece and, once the return is accepted, place a new order for the desired item. This ensures you receive the correct product without delay.

What should I do if my item arrives damaged?

Please inspect your order upon receipt. If you find that the item is defective or damaged, contact us immediately so we can evaluate the issue and provide a resolution.

Are there any items that cannot be returned?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. Please contact us if you have questions about a specific item.

How will I know if my return has been approved?

Once we receive and inspect your return, we will notify you regarding the approval status. If approved, you will be refunded to your original payment method within 10 business days. Please note that processing times may vary by bank or credit card company.